Privacy Policy
Effective date: 2026
Introduction
Dolce by Tina (“Dolce by Tina,” “we,” “us,” or “our”) is a home-based bakery operating as a California Cottage Food Operation in Irvine, Orange County, California. We bake cookies, gift boxes, and gift cards to order, and we care about protecting the information you share with us along the way.
This Privacy Policy explains what information we collect when you visit our website at dolcebytina.com, place an order, or sign up to hear from us, along with how we use that information and the choices you have. By using our website or ordering from us, you agree to the practices described here.
Information We Collect
We keep the information we collect to what we actually need to bake your order and stay in touch. Depending on how you interact with us, this may include:
• Contact and order details you provide when you place an order or reach out to us, such as your name, email address, phone number, delivery address, and the items in your order.
• Marketing sign-up information, such as your email address and mobile phone number, if you choose to join our email or text list.
• Website and usage information that is collected automatically when you browse dolcebytina.com, such as your device type, browser, general location, pages viewed, and similar analytics data gathered through cookies and comparable technologies.
We do not collect or store your payment card information. When you order, payment is processed by our ordering and payment provider, Toast, and your card details are handled directly by them.
How We Use Your Information
We use the information we collect to:
• Prepare, fulfill, and coordinate pickup or local delivery of your order;
• Communicate with you about your order, answer your questions, and provide customer service;
• Send you marketing messages by email or text if you have opted in, including news about our monthly flavor, seasonal offerings, and gift options;
• Understand how our website is used so we can improve it; and
• Protect our business, prevent fraud, and comply with our legal obligations, including the rules that apply to California Cottage Food Operations.
Cookies and Tracking Technologies
Our website is built on Framer and uses cookies and similar technologies to help the site function, remember your preferences, and give us basic insight into how visitors use our pages. Some of this activity supports analytics and marketing measurement through our email and messaging provider, Klaviyo.
Most web browsers let you refuse or delete cookies through your browser settings. If you turn cookies off, some parts of the website may not work as smoothly.
Marketing Communications and Your Opt-Out Choices
If you join our list, we may send you marketing emails and text messages through Klaviyo. You are always in control of these:
• Email: You can unsubscribe at any time using the “unsubscribe” link at the bottom of any marketing email.
• Text messages (SMS): You can opt out at any time by replying STOP to any marketing text. Message and data rates may apply, and message frequency varies.
Opting out of marketing messages will not stop the essential messages we need to send about an order you have placed.
Third-Party Service Providers
We rely on a small number of trusted providers to run our business, and we share information with them only as needed for them to perform their services:
• Toast — powers our online ordering and processes payments (order.toasttab.com/online/dolcebytina).
• Klaviyo — supports our email and SMS marketing and related analytics.
• Framer — hosts our website, dolcebytina.com.
These providers handle your information under their own privacy and security practices. We encourage you to review their policies to understand how they treat your data.
How We Share Information
We do not sell your personal information. Beyond the service providers described above, we may share information only when necessary to fulfill your order (for example, coordinating a local delivery), when required by law or to respond to a valid legal request, or to protect the rights, safety, and property of Dolce by Tina, our customers, or others. If our business is ever transferred to new ownership, customer information may be part of that transfer.
Data Retention
We keep your information for as long as needed to fulfill the purposes described in this policy, such as completing your order, maintaining our records, and meeting legal, tax, and food-operation requirements. When we no longer need your information, we take reasonable steps to delete it or remove details that identify you.
Security
We take reasonable steps to protect the information you share with us. Please keep in mind that no method of transmitting or storing information online is completely secure, so we cannot guarantee absolute security. Payment information is handled by Toast using their own secure systems, not by us.
Your Choices and Rights
You can:
• Ask us what personal information we have about you;
• Request that we correct or update your information;
• Ask us to delete your information, subject to any records we are required to keep; and
• Opt out of marketing emails and texts at any time as described above.
To make a request, just contact us using the details at the end of this policy. We may need to verify your identity before acting on certain requests.
Children’s Privacy
Our website and products are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
California Privacy Rights
Because we are based in California and serve California customers, California residents may have specific rights regarding their personal information, including rights to know, access, and request deletion of certain information, and the right not to be discriminated against for exercising those rights. We do not sell your personal information. For more detail about these rights and how to exercise them, please see our separate California privacy notice or contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time as our business or the law changes. When we do, we will update the effective date above and post the current version on our website. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out:
• Email: info@dolcebytina.com
• Phone: (949) 942-5549
• Instagram: @dolcebytina
This Privacy Policy is governed by the laws of the State of California.